Shipping and Returns

Delivery

Orders placed before 9pm are dispatched the next working day. Shipping times are clearly shown during checkout and before payment. These times are from when the order is dispatched. For example, an order placed at 2pm on a Wednesday, will be dispatched Thursday for a delivery 1,2 or 3 days working after that (depending on the shipping option chosen). Orders placed at the weekend are dispached on Monday.

Shipping costs depend on the weight of the item. A single autopetfeeder or filtered pet waterer are charged from £4.99 for standard (2-3 day) delivery. Timers are sent from £2.99.

 

Returns

In the unlikely event that you are not entirely satisfied with any product purchased from this website, you may within 14 days of receiving it, return it at your cost and in its original condition for a refund. You must notify us by email prior to sending it.

Faulty items may be returned, within 28 days of purchase. If we can repair the item we will do so and send it back to you. Otherwise, we will either credit you with a refund or send out an identical unit. Please note, we thoroughly check all products before they are dispatched.

All goods sold comply with current legislation and consumers are reminded that these terms and conditions do not affect your statutory rights.